iPads
Students in Pre-K through 2nd Grade at CCPS use iPads for classroom instruction.
- How to connect your CCPS iPad to your home Wi-Fi
- iPad will not connect to school Wi-Fi
- iPad app will not update
- Turning off your iPad
- Updating your CCPS iPad
- Installing apps on a CCPS iPad from the App Portal
- Check the status of Apple services
How to connect your CCPS iPad to your home Wi-Fi
Follow the directions below to connect your student iPad to a wireless network. The step number corresponds to the number in the image. *Please note that this does not need to be done in a CCPS building as the iPad will connect automatically to the CCPS network. If you are having issues connecting to the CCS-Secure-Intranet at school, see this article.
iPad will not connect to school Wi-Fi
If a student or staff iPad will not connect to the Wi-Fi network at school or has no internet access, do the following:
On the iPad, go to Settings and tap on Wi-Fi. The iPad should be connected to the CCS-Secure-Intranet network. The correct settings are shown below:
If the iPad is not connected to CCS-Secure-Intranet, tap on CCS-Secure-Intranet to connect. When it prompts for a username and password, enter the following:
Username: ccpsipad
Password: ccpsipad
Note: This username and password only works for CCPS-owned iPads. It will not work for connecting laptops or any personal device to the network.
Once the username and password are entered, it will prompt you to trust a certificate. Tap "Trust" in the top right corner of the window.
If the iPad is connected to CCS-Secure-Intranet, but the internet still doesn't work, do the following:
On the iPad, go to Settings and tap on Wi-Fi, then tap on the blue "i" next to CCS-Secure-Intranet. On the next screen, make sure the Private Wi-Fi Address setting is turned OFF.
Internet access should now work properly on the iPad.
iPad app will not update
iPad apps should update themselves automatically. If an app has not updated when you expect it to, you can force iPad apps to update by doing the following:
- Tap the FileWave App Portal icon on the iPad home screen. The App Portal icon looks like this:
- When App Portal opens, tap the "i" button in the top right corner of the screen.
- Then tap the "Verify Device" button.
- After a few minutes, the apps should begin to update.
Turning off your iPad
Pushing the power button on your iPad only puts it to sleep. If you need to power off your iPad, do the following:
Updating your CCPS iPad
Installing apps on a CCPS iPad from the App Portal
Check the status of Apple services
You can check the status of Apple services here: