Clearing the browser cache in Chrome

If you are having issues with a video playing, please try clearing the cache in Chrome.

 

1. Open Chrome and click the 3 dots in the top right corner of the browser window.
   

2. Click Settings.
   
   
   

3. Scroll down to the Privacy and security section and click Clear browsing data.
   
   
   
   

4. Change the Time range  to All time. 

5. Check “Cookies and other site data” and “Cached images and files.”

6. Click Clear data.